Account Manager

HITO Systems is looking for a motivated and customer-oriented Account Manager to join our growing team.

If you enjoy working with customers, building long-term relationships, understanding business needs and turning them into successful solutions – we’d love to hear from you!

About the Role

As an Account Manager, you will be responsible for managing our customers, supporting their ongoing needs and identifying opportunities for growth.

Key Responsibilities

• Manage and develop long-term relationships with customers
• Serve as the main point of contact for assigned accounts
• Understand customer needs and translate them into actionable solutions
• Coordinate with internal teams to ensure successful delivery and customer satisfaction
• Conduct customer meetings, follow-ups and business reviews
• Identify opportunities for account growth and additional services
• Monitor customer satisfaction and proactively address issues
• Maintain accurate customer and account information

Requirements

• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to understand customer needs and provide effective solutions
• Strong business orientation and a proactive approach
• Excellent Hebrew communication skills
• Experience with software / information systems
• Proficiency in Excel and office tools