Account Manager

Company Description Matrix 2Bsecure is a leading information security provider and part of Matrix Ltd. since 2013, delivering advanced security solutions, consulting, and integration services to organizations in Israel and abroad. The company offers end-to-end services, including security surveys and reviews, regulatory compliance support, penetration testing, security awareness training, and implementation of information and communication security solutions. Its expert team holds professional diplomas and certifications across information security, communications, networks, applications, and databases, enabling comprehensive enterprise-focused solutions. 2Bsecure specializes in assessment, consultation, design, and implementation in all areas of information security and risk management. As a vendor-neutral provider, the company builds tailored security toolsets and services that align business needs, technology, and protection.

Role Description The Account Manager is a full-time, on-site role based in Kfar Saba, responsible for managing and growing relationships with enterprise clients in the information security domain. On a day-to-day basis, this role involves understanding client business and security needs, coordinating with internal technical and consulting teams, and ensuring timely delivery of agreed services and solutions. The Account Manager will prepare proposals, manage contracts, follow up on project milestones, and support clients with ongoing communication and issue resolution. This position includes identifying new business opportunities within existing accounts, contributing to account plans, and maintaining accurate records in CRM or similar systems. The role requires close collaboration with sales, technical, and operations teams to provide a high level of service and client satisfaction.

Qualifications

• Strong client relationship management and account management skills, including experience handling enterprise customers and complex projects.
• Solid understanding of information security concepts, risk management, and IT infrastructure sufficient to communicate effectively with technical experts and clients.
• Experience in sales support or business development, including preparing proposals, managing renewals, and identifying upsell and cross-sell opportunities.
• Excellent communication, presentation, and negotiation skills, with the ability to explain technical topics in clear business terms.
• Strong organizational and time management skills, including the ability to prioritize multiple accounts and meet deadlines.
• Proficiency with CRM systems and standard office software (e.g., Excel, PowerPoint, Word) for tracking activities and preparing client materials.
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; relevant certifications in sales, account management, or information security are an advantage.
• Prior experience in cybersecurity, IT services, or technology consulting environments is highly beneficial.
• Ability to work on-site in Kfar Saba, collaborate in a team setting, and maintain a professional, inclusive, and customer-focused approach.