Operations Coordinator

We are looking for a proactive and detail-oriented Operations Coordinator to join a global leader, fast-growing SaaS company.

In this role, you will support daily business operations, helping to ensure efficient processes, excellent customer service, and smooth collaboration across multiple teams. You will play an important role in coordinating operational activities, supporting customers, and contributing to the company's day-to-day success.

Your Key Responsibilities

• Support day-to-day operational and administrative activities across the business.
• Manage operational processes, from customer order processing through successful product delivery.
• Collaborate with cross-functional teams, including Finance, Sales, Marketing, Supply Chain, and Customer Success.
• Provide ongoing operational support to customers while maintaining a high level of service.
• Execute manual operational workflows accurately and efficiently.
• Process and track invoices, match invoices to receiving reports, and monitor payment status.
• Maintain accurate operational records and documentation.
• Coordinate with internal stakeholders to ensure the timely execution of operational tasks.
• Identify opportunities to improve processes and increase operational efficiency.

What Makes You a Great Fit

• 2+ years of experience in operations, customer support, or administrative roles.
• Excellent written and verbal communication skills in English- Must.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently with minimal supervision.
• Customer-oriented mindset with excellent interpersonal skills.
• Strong planning, multitasking, and time management skills.
• Proficiency in Microsoft Excel.
• A proactive, positive, and hands-on "can-do" attitude.
• Experience working with SAP – an advantage.
• Experience in a startup or fast-paced technology environment – an advantage.