Performance Analyst

ZIM Integrated Shipping Services is a global container shipping company connecting more than 300 ports across over 90 countries. At ZIM, our culture is driven by a Can-Do mindset, agility, collaboration, and results-driven thinking, empowering people to make a real impact. 🌍🚢⚓

We are looking for a Performance Analyst that will handle the following:

Performance Analysis:

• Analyze operational spend and performance to identify trends, patterns, and efficiency opportunities.
• Develop and support analytical models and tools to improve performance visibility and decision-making.
• Create clear and impactful data visualizations and reports to communicate insights to stakeholders.
• Detect anomalies and deviations in performance data and work closely with cross-functional teams to investigate root causes and drive corrective actions.
• Act as a key interface between data and relevant interfaces, ensuring alignment, data integrity, and actionable outcomes.

KPI Ownership & Performance Monitoring:

• Act as the focal point for the unit’s KPIs, ensuring data accuracy, consistency, and reliability across all systems and reports.
• Ensure KPI targets are properly defined and aligned with business objectives.
• Continuously monitor performance against targets, identifying gaps and deviations.
• Analyze root causes for underperformance and work with relevant stakeholders to validate data and resolve discrepancies.

Ad-hoc Analysis & Reporting:

• Perform ad-hoc analyses and generate reports based on evolving business needs and management requests

Job Requirements:

• Academic education in Industrial Engineering and Management from a recognized university or college - A must.
• 1–2 years of experience in analytical roles - A must.
• High proficiency in Excel - A must.
• Fluent English - written and spoken - A must.
• Strong analytical and problem-solving skills -A must.
• Basic knowledge of data manipulation, analysis and visualization tools, such as SQL, Tableau, Fabric
• Team player with strong interpersonal skills and ability to work with cross-functional stakeholders