Operations Team Lead (1007100)

Elad Software Systems is recruiting an Operations Team Lead for a global Israeli technology company.

We are looking for a highly responsible, proactive and hands-on Operations Team Lead to take end-to-end ownership of a global operational function in a fast-paced and dynamic environment.

The role includes direct team management, day-to-day operational responsibility, workforce planning, cost optimization, incident management and close collaboration with employees and stakeholders around the world.

What we’re looking for:

• At least 2 years of experience as a Team Lead or Operations Manager in a complex operational environment

• Proven experience managing employees and day-to-day operations

• Experience building and managing complex work schedules, preferably in a 24/7 operation

• Experience with workforce planning, staffing analysis or labor-cost optimization

• High-level spoken and written English - mandatory

• Strong ownership, organization, documentation and follow-up skills

• Ability to work independently, manage incidents calmly and drive tasks from start to finish

• Availability for a short remote operational check on Fridays and for unusual urgent incidents when necessary

An advantage:

• Experience managing remote or globally distributed teams

• Experience working in a startup or fast-paced environment

• Practical experience using AI or automation tools in daily work

The regular working week is Sunday-Thursday. Friday availability is usually limited to a short remote check-in to ensure the operation is running properly.

Interested? Apply here directly.

Don’t miss this opportunity!