Billing Operations Specialist

Company Description ShippingToGo provides customers with one of the most user-friendly systems in the shipping industry, designed to simplify every step of the process. The platform offers easy access to free instant quotes, helping users quickly compare options and make informed decisions. Customers benefit from an intuitive courier and service selection process that reduces complexity and saves time. As a growing company focused on efficiency and customer experience, ShippingToGo values team members who support reliable, streamlined shipping solutions.
Role Description The Billing Operations Specialist is a full-time, on-site role based in Ramat Gan. This role is responsible for managing day-to-day billing activities, including preparing and issuing invoices, verifying billing data, and reconciling discrepancies in coordination with internal teams and external partners. The specialist will track payments, monitor accounts, and support the resolution of customer billing inquiries in a clear, professional manner. Additional responsibilities include maintaining accurate records, contributing to process improvements in billing operations, and collaborating with sales and operations teams to ensure alignment between contracts, services, and invoicing. The role requires strong attention to detail, consistent follow-through, and adherence to company policies and regulatory requirements.
Qualifications

• Strong analytical skills to review billing data, identify discrepancies, and support data-driven process improvements.
• Effective communication skills for interacting with customers, internal teams, and stakeholders regarding billing and account issues.
• Experience in sales or support environments, with the ability to understand pricing, contracts, and customer needs related to billing.
• Background in operations management or related functions to coordinate billing workflows and align with shipping and courier processes.
• Project management skills to organize tasks, meet deadlines, and contribute to the implementation of billing-related initiatives.
• Proficiency with billing systems, spreadsheets, and basic accounting principles.
• High level of accuracy, reliability, and integrity in handling financial information.
• Relevant education in business, finance, operations, or a related field, or equivalent practical experience.