IT Support Specialist (28516)

IT Support Specialist | Professional and Dynamic Team

Mertens Malam Team is hiring an IT Support Specialist to join a professional and dynamic team, with broad exposure to infrastructure and technical support domains

A great opportunity to provide hands-on IT support, work directly with users, and grow professionally with company-funded training and guidance

Key Responsibilities

Provide technical support to company employees across Help Desk and PC environments

Handle IT issues related to network, hardware, software, and operating systems

Manage users and permissions in Active Directory

Handle email issues and organizational work environments

Work directly with users and provide real-time solutions

Join a professional team with mentoring and training provided by the company

Requirements

At least 1 year of experience in technical support, Help Desk, or PC support is required, including military experience

Experience diagnosing network and communication issues

Strong knowledge of Windows and Office systems

Experience with Active Directory and Exchange