Application Support Specialist (36503)

Application Support Specialist | Tel Aviv | Medical Organization

Mertens Malam Team is hiring an Application Support Specialist for a medical organization in Tel Aviv

A great opportunity to join a technical support center, provide professional service, and grow within the organization

Key Responsibilities

Provide phone and digital support to organizational users and health fund members

Handle incidents, investigate issues, and provide professional service oriented solutions

Work with Windows, Office, Internet applications, and internal organizational systems

Join a dedicated professional training course

Work shifts in a technical support center

Requirements

Strong knowledge of Windows, Office, and Internet applications

Service and technology orientation with the ability to investigate technical issues

Willingness to work shifts and alternate Fridays

Self learning ability, teamwork skills, and ability to work under pressure

Previous experience in a technical support center or customer service is an advantage

Internal promotion opportunities are available for suitable candidates