Logistics Operations Manager

About the Role

We are looking for an experienced Operations & Logistics Manager to lead the company's end-to-end operations and supply chain activities across international markets.

This role is responsible for overseeing inventory management, logistics, warehousing, fulfillment, international shipping, tax compliance, and facilities management. The Operations & Logistics Manager will also play a key role in shaping the company's operational strategy, translating business objectives into scalable operational plans, and driving continuous process improvements.

The position requires a strategic thinker with a hands-on approach, capable of leading cross-functional initiatives while managing day-to-day operations.

Key Responsibilities

Supply Chain & Inventory Management

• Manage end-to-end inventory flow across warehouses, stores, e-commerce, and customers.
• Monitor inventory movements and stock accuracy across Zedonk, Shopify, Stockist, and related systems.
• Optimize inventory control processes and ensure data accuracy.

Logistics & Fulfillment

• Oversee all shipping, fulfillment, packing, and delivery operations.
• Manage relationships with logistics providers and 3PL warehouses.
• Coordinate pick & pack operations, shipment tracking, issue resolution, and delivery performance.
• Continuously improve logistics efficiency and customer experience.

Warehouse Operations

• Manage day-to-day operational relationships with local and international warehouses.
• Develop operational workflows for different order types and fulfillment processes.
• Ensure smooth coordination between warehouse operations and internal departments.

International Trade & Tax Compliance

• Oversee international shipping compliance, customs procedures, VAT, import/export regulations, and tax requirements.
• Identify opportunities to reduce shipping and tax-related costs while maintaining regulatory compliance.

Facilities & Asset Management

• Oversee the operational management of the company's offices, ateliers, and retail locations.
• Manage vendors, maintenance providers, service contracts, and company assets.
• Ensure all facilities operate efficiently and contracts are renewed on time.

Strategic Operations

• Partner with senior management on operational strategy and business planning.
• Translate business objectives into operational execution plans.
• Develop forecasting models, operational analyses, and cost optimization initiatives.

Team Leadership

• Lead warehouse and logistics teams in Israel and internationally.
• Drive continuous improvement initiatives across operations and supply chain.
• Develop team capabilities and operational excellence.

Requirements

Must Have

• 5+ years of experience managing operations and logistics, preferably within an international or omnichannel business.
• Proven experience managing end-to-end supply chain operations, including inventory, warehousing, fulfillment, and shipping.
• Experience working with third-party logistics providers (3PL).
• Experience managing local and international teams.
• Strong commercial and financial understanding, including cost analysis and operational planning.
• Knowledge of international trade, customs, VAT, and import/export regulations.
• Advanced Excel and analytical skills.
• Fluent Hebrew and English (written and spoken).

Nice to Have

• Experience with ERP and inventory management systems, particularly Zedonk, Shopify, and Stockist.
• Experience in the fashion, luxury, textile, or consumer goods industries.
• Experience leading strategic projects and implementing operational processes and systems.

Personal Attributes

• Strategic thinker with a hands-on approach.
• Strong analytical and problem-solving skills.
• Excellent organizational and project management abilities.
• Ability to work in a fast-paced, dynamic environment.
• Strong communication and stakeholder management skills across multiple functions and international teams.