Business Development & Client Acquisition Manager

About Dream Care Health

Dream Care Health provides concierge healthcare services in the comfort of our clients’ homes. Our services include skilled nursing care, home blood testing, wound care, IV and injection therapies, post-hospital support, chronic disease management, and personalized case management.

We are committed to delivering exceptional, compassionate, and professional care while helping clients and their families navigate complex healthcare needs with confidence.

Role Description

We are seeking a Business Development & Client Acquisition Manager to help drive the growth of Dream Care Health.

This role combines client acquisition, relationship building, and strategic business development. The ideal candidate is an excellent communicator who enjoys building trust, developing professional relationships, and helping prospective clients find solutions to their healthcare needs.

A major focus of this role will be converting prospective clients into paying clients through consistent follow-up, relationship building, and effective communication.

Key Responsibilities

• Respond to inquiries from prospective clients and families

• Conduct discovery calls to understand client needs and identify appropriate solutions

• Explain Dream Care Health services and pricing clearly and professionally

• Follow up consistently with prospective clients and referral sources

• Build trust and guide families through the decision-making process

• Convert qualified leads into paying clients

• Develop and maintain relationships with physicians, clinics, social workers, discharge planners, rehabilitation facilities, and community organizations

• Identify new referral opportunities and strategic partnerships

• Maintain accurate records and follow-up activities within the CRM system

• Track client acquisition activities and contribute ideas for business growth

Qualifications:

• Fluent Hebrew and English (spoken and written)

• Exceptional communication and interpersonal skills

• Strong relationship-building and networking abilities

• Excellent organizational and follow-up skills

• Comfortable discussing pricing and closing sales

• Self-motivated and able to work independently

• Professional, compassionate, and client-focused approach

Preferred:

• Experience in healthcare, healthcare administration, medical practice operations, patient services, case management, or related fields

• Experience in business development, sales, customer success, client acquisition, or relationship management