Information Technology Specialist

IT Support Engineer (Identity & Endpoint Focus) – Tel Aviv (On-site)

We are looking for a sharp, hands-on IT professional to join our team.

This is not a classic Help Desk role, but a position combining advanced support with system-oriented work, focused on Identity, Endpoint Management, and modern IT environments.

Responsibilities

• Work on IT projects alongside support tasks, including user lifecycle and system implementations
• Manage Identity and Access systems such as Okta and Microsoft Entra ID
• Handle MDM and Endpoint Management processes, including device enrollment, compliance, and policies
• Work with platforms such as Microsoft Intune or similar tools
• Support and manage Google Workspace environments
• Troubleshoot issues across macOS and Windows devices
• Support authentication flows, including MFA and Conditional Access
• Assist with endpoint security practices such as BitLocker (advantage)

Requirements:

• 2–3+ years of hands-on experience in IT Support / Help Desk / System roles
• Experience working in a technology company (startup or SaaS environment) – required
• Strong understanding of Identity Management concepts (users, permissions, access flows) – required
• Practical experience with MDM / Endpoint Management (Intune or similar), including device enrollment
• Experience supporting MFA and authentication-related issues
• Familiarity with Okta or Entra ID – strong advantage
• Strong troubleshooting skills and the ability to independently investigate and resolve issues
• High level of ownership, curiosity, and a proactive approach

The Role

• Full-time, on-site in Tel Aviv (5 days a week)
• Part of an 8-person IT team
• Fast-paced environment with strong learning and growth opportunities

If you are looking for a role that goes beyond traditional support and allows you to work with modern Identity and Endpoint technologies, we would be happy to connect.