Field Support Technician (36179)

Field Technician | Shefela Region | Automotive Industry

Mertens Malam Team is hiring a Field Technician for a leading automotive company in the Shefela region.

This role includes providing technical support for hardware and software issues, managing users and permissions, setting up end-user workstations, and supporting branches across Israel.

Responsibilities:

• Troubleshoot hardware and software issues

• Manage users, permissions, and access rights

• Set up and maintain end-user workstations and peripheral equipment

• Provide support for PCs, Outlook, Exchange, and Active Directory environments

• Handle printers, scanners, and additional end-user equipment

• Travel to company branches across Israel as part of field support activities

• Work in a dynamic and technologically advanced environment with diverse infrastructures and systems

Requirements:

• Experience troubleshooting hardware and operating system issues

• Familiarity with printers, scanners, and peripheral devices

• Experience working with Outlook, Exchange, and Active Directory

• Knowledge of communication protocols including TCP/IP, DNS, and DHCP