Help Desk (24892)

Job Description:

• Providing internal support and troubleshooting assistance to organizational users.
• A diverse role הכולל Tier 1–Tier 3 technical support within a leading organization!
• Responsible for maintenance, setup, and upgrades of physical and virtual servers (VMware).
• Managing and maintaining AD, GPO, DNS, and DHCP environments.
• Working with storage systems (VEEAM), backup solutions, monitoring systems, and communication equipment.
• Working in a Google environment.
• Software and hardware installations.

Job Requirements:

• 1–2 years of experience in technical support roles.
• Experience managing and maintaining AD, GPO, DNS, and DHCP.
• Knowledge and experience installing software and operating systems (Windows; Linux and iOS are an advantage).
• Strong service orientation and ability to provide high-quality and efficient support to internal users.
• Experience handling printers and end-user equipment.
• Experience working in a Google environment – an advantage.
• Knowledge and familiarity with networking and information security domains – an advantage.