Customer & Purchasing Operations Coordinator

We are looking for a detail oriented and proactive Operations & Import Coordinator to join a dynamic team. This is a key role combining customer service, order management.

Key Responsibilities:

Manage customer accounts and handle ongoing order processing (order entry, updates, and follow-ups) Provide high-level customer service and maintain strong client relationships Work cross-functionally with internal teams (procurement, logistics, finance, etc.)

Coordinate closely with the finance department for order control and closing import processes Monitor orders, track shipments, and manage shortages or delays Support Handle sea freight operations: Issue purchase orders to suppliers Track and monitor shipments Coordinate with suppliers and freight forwarders Ensure timely delivery and SLA adherence Resolve operational issues and provide real-time solutions Requirements: Proven experience in an administrative / operational / purchasing role Experience working in front off costumer

Strong computer skills, including ERP systems and Excel.

Good level of English reading & writing High service

orientation and strong interpersonal skills

Ability to work under pressure and meet deadlines

Full-time position: Sunday–Thursday, 08:00–16:30

Location: Rosh HaAyin area