Field Service Engineer - Israel (m/f/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Israel.

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

• You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer sites
• You are a competent and reliable partner for our customers when you provide system introduction and customer basic trainings.
• Your area of responsibility doesn't stop with personal contact: You also advise customers and colleagues on the telephone to pass on your knowledge.
• our development in the role will include participate in intensive in-house trainings on our systems and technology at our headquarters in Germany.
• Consulting and support of clients when it comes to service cases and handling complicated cases through the escalation management process; involving the right interfaces at the right time and make sure excellent service work is done.

Your Talents

• Certification within electrical/mechanical engineering or similar or education as a Mechatronics Engineer, Mechanical Engineer or Electrical Engineer
• A passion to learn and become a Certified Technician in the area of electro-technology
• Experience as a Field Service Engineer and in professional dealings with customers and complex machines preferable within the Additive Manufacturing industry is a plus
• A car driving license & Willingness to travel
• Very good English skills
• Ability to lift and move equipment weighing up to 25 kg.