PMO & Strategic Operations

Required Travel :Up to 25%

Managerial - No

Location: :Israel- RAANANA (Amdocs Site)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

We are seeking a versatile, forward thinking professional to take ownership of both our core PMO responsibilities and a wide range of strategic, cross organizational initiatives. In this role, you will manage the essential operational foundations—including budget oversight, work plan governance, training coordination, and execution tracking—while also driving high impact projects that shape how our team operates.

Beyond the traditional PMO scope, you will design and implement enterprise-level processes, coordinate complex interactions across Amdocs, translate business needs into system requirements for external vendors, and develop no-code/low-code solutions that streamline and optimize operations. In addition, you will build AI based tools and support Business Continuity Management activities across the organization

What will your job look like?

• Provide an integrative view and analysis of all program activities to support informed decision making and ensure accurate information flow across stakeholders.
• Monitor projects and program health, identify trends and potential deviations, and raise areas of concern proactively.
• Support governance processes by performing project audits, conducting reviews, and extracting lessons learned.
• Manage and develop the BCM supporting application (“SALT”) and collaborate with vendors to implement enhancements.
• Define and develop BCM AI initiatives using Amdocs AI platforms (such as Copilot Studio) to improve accuracy, efficiency, and team capabilities.
• Lead cross organizational initiatives, implement enterprise processes, and create no code/low code solutions to streamline operations.
  
  

• Bachelor’s degree in industrial engineering, Information Systems, Business Administration, or a related field.
• Minimum of 3 years of experience as a PMO, Project Coordinator, Operations Analyst, or in a similar cross functional role.
• Experience building and tracking work plans, operational processes, KPIs, and project deliverables.
• Proven ability to manage cross organizational initiatives and collaborate with multiple stakeholders, including senior leadership.
• Hands on experience with budget tracking, risk identification, reporting, and preparing executive level presentations.
• Strong technological orientation with the ability to understand systems, tools, and integrations
• Experience defining business requirements, working with external vendors, and supporting system/process implementations.
• Familiarity with management tools (e.g., Jira, Monday.com, MS Project).
• Strong proficiency in Excel and PowerPoint.
• Knowledge of no-code/low code tools will be an Advantage
• Advantage: exposure to AI based tools or automation.
  
  

• You can serve as the project focal point and directly give customer happiness.
• You will be able to use your specific insights across a variety of projects to overcome technical challenges while continuing to deepen your knowledge.
• You will have the opportunity to work in a multinational environment for the global market leader in its field!
• We offer a wide range of stellar benefits, including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!