עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Customer Support Specialist

eSIMo

תל אביב - יפו

Customer Support Specialist

eSIMo

תל אביב - יפו
היברידית
8,000-12,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

Company Description:

At eSIMo, we provide innovative eSIM and communication solutions that enable seamless global connectivity in over 200 destinations. Our platform eliminates the need for physical SIM cards, offering affordable data plans, international calls, and additional phone numbers—all through one easy-to-use app.

Role Description:

We are looking for a Customer Support Specialist for a hybrid full-time role based in the Tel Aviv District, with offices in Herzliya. In this role, you will be the first point of contact for our customers, delivering professional and friendly support across our support channels. You will handle customer inquiries, troubleshoot technical issues, and ensure a smooth and positive customer experience, while also collecting feedback to help improve our products and services.

Requirements:

Proven experience in customer support with a strong focus on customer satisfaction
Excellent communication and interpersonal skills
Ability to troubleshoot technical matters and requests
Strong problem-solving skills
High attention to detail
Fluent in English and Hebrew; additional languages are an advantage
Experience in telecom or technology is a plus
Ability to work effectively in a hybrid work environment