Ad Operations Account Manager

At Truvid, we're all about bridging the gap between content creators, publishers, and advertisers. We empower video content distribution and monetization with innovative solutions that fit today’s digital world. If you're ready for a dynamic, fun, and supportive environment, come join us at Truvid

As an Ad Operations Account Manager, you'll oversee client communications and the end-to-end execution of our advertising portfolio — translating Truvid's strategic goals and KPIs into daily operations, maintaining account health, surfacing growth opportunities, and championing performance standards internally.

Your hands-on work and data-driven decisions will have a direct impact on the company’s growth, impact and dominance. 

WHAT YOU'LL DO

Scaling & Optimization

• Define and execute scaling strategies per partner — identifying growth opportunities while maintaining account health and industry benchmarks, and bringing forward ideas, tests, and plans to drive measurable uplifts
• Own partner integrations end-to-end, leading the integration flow of your managed partners into Truvid's demand stack

Operational Excellence

• Initiate performance testing & POC’s for new and existing optimization strategies
• Act as a point of truth regarding all partner documentation and process behaviour - including and not limited to: best practices, reporting, data alignment
• Spot recurring workflow gaps and operational challenges before they become problematic. Drive scalable process improvements that create efficiency across the team

Product & Platform Feedback 

• Surface insights from campaign performance, customer feedback, and competitive observations
• Partner with Product and R&D to improve platform usability, tooling, and automation over time
• Synchronize partner platform data with our internal systems to provide full transparency into pitfalls, errors and growth opportunities

REQUIREMENTS

• 2 years of experience in AdOps roles or similar. High priority to someone from video 
• Experience with cross optimization on DSPs or SSPs - a must (non negotiable)
• Strong understanding of the programmatic landscape and full ad cycle
• Mother tongue english or equivalent - must
• Demonstrated ability to drive performance against defined KPIs and deliver measurable outcomes
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations
• Highly organized, detail-oriented, and effective in fast-paced, high-accountability environments
• Strong communication skills 

OUR OFFICES

• Hybrid working model
• Pet friendly office
• Happy hours 
• Fully stocked pantry and kitchen