Patient Intake & Operations Coordinator

Company Description

BRAIN.Q is a pioneering organization dedicated to advancing brain health therapies through its breakthrough and evidence-based therapeutic platform. Focused on addressing critical challenges in brain health, BRAIN.Q is committed to shaping the future of how we live and age. Driven by innovation, the company operates at the cutting-edge intersection of technology and healthcare. Join us in our mission to make a meaningful impact on individual lives and the broader field of brain health.

This is a full-time hybrid role for a Patient Intake & Operations Coordinator, based in Jerusalem with opportunities for partial work-from-home arrangements. The coordinator will oversee patient intake processes, collaborate with healthcare providers to ensure efficient operations, and manage administrative tasks to optimize workflows. Key responsibilities include facilitating communications between patients and staff, ensuring smooth operation management, and maintaining accurate records and documentation to support the organization’s objectives.

• Strong Analytical Skills for managing and interpreting data, improving workflows, and ensuring operational efficiency
• Proficiency in Communication to facilitate effective interactions with patients, team members, and healthcare professionals
• Experience in Operations Management and Customer Service to ensure operational excellence and patient satisfaction
• Skills in Administrative Assistance for maintaining records, scheduling, and supporting day-to-day tasks
• Attention to detail, organizational capabilities, and problem-solving aptitude
• Proficiency with common office software tools and systems; knowledge of healthcare-specific software is an advantage
• Fluency in Hebrew and English is highly desirable
• Previous experience in a healthcare or patient-facing environment is an advantage