Integration Specialist

About the Role

We are looking for a skilled and experienced Integration Specialist to join our team. In this role, you will take full ownership of designing, building, and delivering end-to-end system integrations — from initial client discovery through to go-live and ongoing support. You'll work closely with clients and internal teams to ensure seamless connectivity between platforms, with a strong focus on reliability, scalability, and communication.

Key Responsibilities

• Design and build robust inter-system integrations across a variety of platforms and APIs
• Develop and maintain integration flows, including data mapping, transformation logic, and error handling
• Write supporting scripts and automation tools using Python, JavaScript, and/or PHP
• Lead the full integration lifecycle — from requirements gathering and technical scoping through to implementation, testing, and handoff
• Serve as the primary technical point of contact for clients throughout the integration process
• Translate business requirements into clear technical specifications and deliver accordingly
• Troubleshoot and resolve integration issues proactively and efficiently

Requirements

• Proven experience designing and implementing complex inter-system integrations
• Strong hands-on experience with REST APIs, webhooks, and data transformation pipelines
• Proficiency in at least one scripting language: Python, JavaScript, or PHP
• Solid working knowledge of MySQL — including schema design, query optimization, and data management
• Demonstrated ability to manage client relationships and lead technical projects independently
• Excellent communication skills — able to bridge the gap between technical and non-technical stakeholders
• Strong problem-solving skills and attention to detail
• Ability to work independently and manage multiple integrations simultaneously

Nice to Have

• Experience with VoIP systems and telephony integrations
• Hands-on knowledge of Asterisk PBX — a significant advantage
• Familiarity with CRM platforms such as Salesforce, HubSpot, or Zoho
• Experience working in Agile/Scrum environments