Business Analyst - Inbound

Description

Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals.

As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.

About The Position

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.

As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.

Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of Personetics’ solutions.

This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.

Responsibilities

• Conduct business analysis to support the deployment and optimization of Personetics solutions across client environments and impact assessment of identified issues.
• Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
• Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
• Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
• Research, analyze, and structure large data sets, addressing both technical and business perspectives
  
  

• 1-3 years of experience as a Business Analyst/ Data Analyst, preferably within Fintech or Banking technology sectors.
• Strong English written and verbal communication skills are essential
• Hands on experience in SQL
• Statistics/data modeling/analytical background
• Experience writing detailed specifications
• Team oriented and yet able to work independently
• Able to thrive in a fast passed environment and learn quickly
• Education: A Bachelor of Science Degree (BS) in industrial Engineering, Information systems and similar
  
  

• Financial services experience (banking, Credit Cards or insurance)
• Familiarity with modern AI tools and platforms
• Customer facing experience