Medical Secretary

🩺 Medical Secretary – Oculoplastic & Ophthalmology Clinic

Location: Hybrid (Remote + Limited On-Site – Dr. Benishai Clinic)

Position type: Part-time / Full-time

A private ophthalmology and oculoplastic clinic specializing in eyelid surgery, tear duct procedures, orbital care and aesthetic eye treatments, providing high-quality, personalized care to adult and pediatric patients.

We are seeking an organized, friendly, and proactive Medical Secretary to join our clinic team. Most of the role can be performed remotely, with a required on-site presence of approximately half a day to one full day per week. The Medical Secretary will manage front-desk communications, coordinate appointments and surgeries, assist with administrative workflows, and ensure a smooth patient experience.

• Serve as the primary patient contact via phone, WhatsApp, and online platforms
• Manage appointment scheduling and clinic calendar remotely
• Coordinate surgical bookings, pre-operative and post-operative visits
• Handle patient files, medical documentation, and digital records
• Process payments, invoices, and insurance forms (if applicable)
• Communicate with hospitals, laboratories, and suppliers
• Attend the clinic on-site (½–1 day per week) for administrative coordination and patient support
• Assist the physician with administrative tasks and clinic workflow
• Maintain confidentiality and comply with medical privacy standards

• Previous experience as a medical secretary/clinic receptionist – advantage
• Ability to work independently in a remote environment
• Excellent interpersonal and customer service skills
• Strong organizational and multitasking ability
• High level of computer literacy (medical software, Office, messaging tools)
• Fluent Hebrew; English required (Russian/Arabic – advantage)
• Detail-oriented, responsible, and professional

• Experience in an ophthalmology / plastic surgery clinic – advantage
• Familiarity with appointment management systems
• Experience with insurance claims and surgical coordination
• Social media or patient communication experience – advantage

• Flexible hybrid work structure (primarily remote)
• Pleasant, professional private clinic environment
• Meaningful work with patients
• Competitive salary (based on experience)
• Long-term opportunity for growth

Please send your CV and a short introduction to:

📧 [email protected]