Apps Support

About Boost by Moveo

We are a top-tier global monday.com technology partner, specialising in building innovative apps and solutions that extend the core capabilities of the monday.com platform for a wide range of customers.

As a fast-paced startup, we operate at the intersection of product, technology, and customer experience. Application support is an integral part of our development team, working closely with developers and product managers to ensure our apps run reliably and perform well in real-world environments.

We offer a hands-on, high-impact environment where your work directly supports customers, influences product improvements, and contributes to the overall quality and success of the applications we build. If you’re looking for a dynamic, high-energy workplace to start your career in tech and grow alongside a product-driven development team - you’re in the right place.

What you’ll do

• Provide application-level support for our products via tickets, email, and/or chat
• Investigate and troubleshoot issues related to app behaviour, configurations, permissions, and workflows
• Reproduce issues, collect relevant information, and document bugs or edge cases
• Work closely with Product, Development, and Implementation teams to resolve complex issues
• Communicate clearly with customers, set expectations, and provide timely updates
• Maintain and improve internal documentation and support knowledge bases
• Identify recurring issues and proactively suggest product or UX improvements
• Ensure a high-quality support experience and customer satisfaction

What we’re looking for

• Strong analytical and problem-solving skills
• Curiosity and a technical mindset, with the ability to learn systems quickly
• Excellent communication skills and a customer-first approach
• Comfortable working with tickets, investigating issues, and basic technical troubleshooting
• High level of written and spoken English
• Organized, detail-oriented, and able to manage multiple tasks in parallel

Strong advantages

• Familiarity with SaaS products or digital platforms
• Interest in technology, systems, or product-oriented roles
• Familiarity with monday.com or similar workflow tools
• Basic understanding of APIs, integrations, or automations
• Experience collaborating with product, development, or technical teams (academic, military, or personal projects also count)

What we offer

• Hands-on involvement with real products used daily by customers
• Full training and onboarding – no prior support experience required
• Close collaboration with product and development teams
• Learning and growth opportunities in a fast-growing tech company
• Flexible work environment
• Competitive compensation and benefits