Talent Acquisition & People Partner

Cust2Mate is a leading global provider of smart-cart platform that unlocks the full potential of in-store shopping, through digitalization and personalization.

Our user-friendly and award-winning Smart Carts are trusted by leading grocery chains.

They deliver superior shopping experiences, streamline store operations, and connect the online world with the physical store.

We are looking for talented and motivated individuals to join us and be a part of this fascinating journey.

A combined role that spans the full employee lifecycle, integrating end‑to‑end Talent Acquisition with operational People processes. This position connects business needs with a high‑quality, efficient, and consistent employee and candidate experience.

Half of the role focuses on recruitment, and the other half on HR operations, employee support, and cross‑functional People initiatives.

Who is the right fit?

Someone who loves people just as much as they love processes; someone who can balance precise operational execution with human sensitivity; someone who takes ownership, improves, and pushes things forward.

A true partner to the HR team, to managers, and to candidates.

Responsibilities:

1. Talent Acquisition (50%)

• Managing full‑cycle recruitment: role definition, job postings, sourcing, screening, interviews, and candidate communication.
• Partnering with hiring managers to understand needs and craft accurate role profiles.
• Ensuring an excellent candidate experience throughout the process.
• Managing relationships with external vendors, agencies, and recruitment platforms.
• Tracking and analyzing recruitment metrics to improve efficiency and quality.
• Building and optimizing recruitment processes and tools.

2. HR Operations (35%)

• Supporting the implementation of new tools, systems, and People processes.
• Managing end‑to‑end onboarding and offboarding processes.
• Ownership of HRIS systems, including data updates and data quality.
• Managing contracts, forms, attendance reporting, benefits, and operational welfare.
• Supporting payroll processes in collaboration with Finance/Payroll.
• Analyzing People data and generating insights to improve processes.

3. Employee & Manager Support (15%)

• Serving as the primary point of contact for employees and managers on People‑related matters.
• Supporting performance management, feedback cycles, and development processes.
• Accompanying employees throughout the employee lifecycle — growth, challenges, and wellbeing.
• Providing guidance to managers on People practices and policies.

Requirements:

• 2–3 years of experience in Talent Acquisition and/or HR Generalist/HR Operations roles in dynamic organizations — required.
• Start‑up experience — strong advantage.
• Familiarity with HRIS systems and ability to work in a tech‑driven environment.
• Strong ability to manage multiple tasks simultaneously with high attention to detail.
• Excellent interpersonal communication skills and the ability to build trust with employees, managers, and candidates.
• Process‑oriented thinking, data analysis skills, and strong problem‑solving abilities.
• High proficiency in English.