Technical Team Lead

We’re hiring: Technical Support Team Leader

Financial organization | Ramat HaHayal

Hybrid work model !

What will your day look like?

• Managing a team of technical support specialists in a dynamic and well-established organization
• Overseeing service quality and handling complex technical issues
• Leading cross-organizational technology projects with a strong focus on process improvement and efficiency
• Working closely with external vendors and department managers
• Writing procedures and documenting issues and solutions
• Developing the professional team: recruitment, training, performance evaluations, and ongoing mentoring

Position details:

• Full-time role, 5 days a week
• Work from the company offices in Ramat HaHayal + one day a week at the Haifa branch

Who is this role for?

• Previous experience as a PC Technician (minimum 3 years) – mandatory
• At least 1 year of experience managing a technical team in a large organization – mandatory
• Strong leadership skills, ability to work under pressure, excellent interpersonal skills, and a high service-oriented mindset
• Valid driver’s license – mandatory

Interested or know someone who might be a great fit? Feel free to reach out!