IT Support & Systems Administrator

We’re looking for an IT Support & Systems Administrator to serve as our in-house, onsite IT owner in Israel.

This is a fully hands-on role with end-to-end responsibility for day-to-day IT operations, working closely with our global IT and leadership teams.

You’ll be the go-to person for all internal IT needs — from employee support and hardware to Microsoft 365 administration, SharePoint permissions, and ensuring reliable, secure systems.

This role is ideal for someone who enjoys ownership, autonomy, and improving how things work — not just responding to tickets.

Key Responsibilities

• Serve as the onsite IT point of contact for the Israel office, in coordination with global teams.
• Provide hands-on support across Windows, Mac, Microsoft 365, Azure/Entra ID, and SharePoint.
• Set up, configure, and maintain laptops, workstations, peripherals, and collaboration tools.
• Own user lifecycle management: onboarding/offboarding, access rights, security groups, and role-based permissions.
• Design, manage, and maintain SharePoint sites, document libraries, structures, and permission models.
• Troubleshoot hardware, software, network, Wi-Fi, VPN, and connectivity issues.
• Manage system updates, patching, backups, and basic security controls.
• Coordinate and escalate to external vendors when required.
• Document systems, processes, and internal IT standards.
• Proactively identify gaps, recurring issues, and improvement opportunities (automation, standardization, better tooling).
• Help educate employees and improve IT hygiene through clear guidelines, best practices, and lightweight training.

What We’re Looking For

• 3–5+ years of hands-on IT support / systems administration experience.
• Strong ability to work independently and take full ownership of IT operations in an office environment.
• Strong knowledge of Microsoft 365, especially SharePoint site creation and permission management.
• Experience supporting both Windows and MacOS environments.
• Solid understanding of networking fundamentals (TCP/IP, VPNs, Wi-Fi).
• A proactive, resolutive mindset — you don’t wait for problems to happen, you prevent them.
• Strong communication skills and a practical, service-oriented approach.
• Comfortable working onsite and engaging directly with employees and leadership.

Bonus Points For

• Azure AD / Entra ID administration.
• Exposure to cloud infrastructure (Azure, AWS).
• Familiarity with cybersecurity best practices and tooling.
• Experience supporting global or distributed teams.

Why Join Us?

This is a high-ownership role with real autonomy.

You’ll run onsite IT operations in Israel while working closely with a global organization — with the ability to shape processes, improve employee experience, and build strong IT foundations in a cybersecurity-focused company.