Administrative Operations Manager

We are seeking an English-speaking Administrative Operations Manager to join our growing team.

Company Description:

We are a tech training company delivering advanced, industry-led programs that help professionals advance their careers worldwide.

Role Description:

Full-time, on-site position in Ramat Gan responsible for administrative and operational management across the company. This includes financial administration (invoicing, collections, supplier payments), vendor and external partner coordination, recruitment logistics, KPI tracking, and system oversight.

The role also leads student operations and client relations, including CRM management, class logistics, scheduling, virtual program delivery, refunds, and day-to-day platform management (CRM, PayPal, Airwallex).

What you'll bring:

• Strong written and verbal English communication skills
• Confident, clear client-facing communication
• High attention to detail and strong organizational skills
• Experience working with CRM systems
• Ability to follow SOPs precisely and solve issues proactively
• Bachelor’s degree from an accredited U.S. or U.K. institution

Qualifications:

• Oversee daily administrative and operational functions
• Manage invoicing, collections, and supplier payments
• Coordinate external vendors (legal, insurance, CPA) and contracts
• Handle recruitment logistics and onboarding
• Oversee IT access, vendor coordination, and security processes
• Track and report operational KPIs
• Manage student and client communication and support
• Maintain CRM accuracy and data integrity
• Coordinate course logistics, scheduling updates, and Zoom operations
• Process refunds and cancellations
• Manage internal systems and operational workflows

If you're ready to embark on a journey where every task contributes to people's success, we want to hear from you.

Dry details:

⏰ Full-time

📍 Location: Bursa, Ramat Gan (right next to Tel-Aviv Savidor station) 🌇

🗓 Days: Monday - Friday with some US hours