Sales Operations & Pre-Sales Lead

Job Purpose:

• The Sales Operations / Pre-Sales Lead is responsible for enabling the Sales organization to operate with clarity, efficiency, and excellence.
• This role serves as the operational backbone of the commercial function—driving forecasting discipline, coordinating cross-functional workflows (Sales, Product, Operations, QA, Finance), and ensuring that both internal teams and customers receive timely, accurate, and professional support, overseeing the execution of multiple projects
• This position combines pre-sales coordination, process ownership, and commercial project management, ensuring that the commercial engine runs smoothly from lead to order and to delivery. (Pre-sales / 1St order)
• The ideal candidate is structured, analytical, proactive, and thrives in a fast-paced environment with competing priorities.
  
  

• Lead and coordinate commercial and operational projects across Sales, Product, Operations, QA, Finance, and Customer Success.
• Build project timelines, define milestones, and ensure cross-functional accountability.
• Monitor progress and proactively escalate risks or bottlenecks.
• Drive the successful execution of new product introductions (NPI), first-PO onboarding processes, and changes to formulations, packaging, or regulatory requirements.
  
  

• Facilitate clear communication between Sales, Product, Operations, and other functions.
• Prioritize and triage incoming commercial requests to ensure they receive appropriate attention and follow-up.
• Prepare executive-level summaries, presentations, and progress reports.
• Become a trusted partner to Sales Managers by providing structured insights and operational clarity.
  
  

• Bachelor’s degree in Industrial Engineering, Business, Economics, or a related analytical field.
• 3–5 years of experience in:
• Sales Operations
• Pre-Sales / Commercial Coordination
• Project Management
• RevOps / Commercial Excellence
• (experience in manufacturing, CPG, nutraceuticals, or B2B production environments is an advantage)
• Strong analytical and Excel skills; experience with CRM systems (Priority, Salesforce, HubSpot, or similar).
• Proven track record of managing multiple projects and tasks simultaneously with excellent organizational skills.
• Excellent communication skills and a collaborative mindset.
• High attention to detail, structured working style, and end-to-end ownership mentality.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).