Customer Success Manager (Entry Level)

Location: Tel Aviv

Working hours: US hours

Level: Entry-level / Career switchers welcome

We’re looking for a sharp, driven Customer Success Manager to join our team. This is an entry-level role designed for people who want to break into tech and grow fast.

You’ll work closely with customers, help them succeed with our product, and become a key part of how we scale. No prior tech experience required - what matters most is work ethic, attention to detail, and strong communication skills.

If you’re the type of person who takes ownership, learns quickly, and doesn’t drop balls — this role is for you.

• Onboard new customers and guide them through their first steps with the product
• Support customers via email, calls, and video meetings
• Track customer activity and follow up proactively
• Document issues, feedback, and feature requests clearly and accurately
• Work closely with product, sales, and engineering teams
• Help ensure customers are successful, engaged, and happy
• Maintain clean records and follow processes carefully

• Fluent English (spoken and written)
• Willingness to work US hours
• Extremely detail-oriented - you notice what others miss
• Strong work ethic and reliability
• Clear, professional communication skills
• Comfortable speaking with customers on calls and Zoom
• Self Learner
• Tech-savvy and quick to pick up new tools (CRM, support systems, etc.)
• Any customer-facing experience (support, operations, sales, service)
  

• A real entry point into the tech industry
• Hands-on experience with customers, product, and operations
• Steep learning curve and clear growth opportunities
• Work directly with the founders
• Potential for heading the Customer Success department