Global Technical Service Lead

Company Description

Atlantium Technologies is a global leader in delivering innovative, chemical-free water disinfection solutions. Known for its HOD™ UV systems, the company utilizes advanced hydraulic and optical design to achieve superior microbial inactivation without the use of chemicals or heat. Atlantium’s systems include real-time monitoring and automated dose control, ensuring precise performance even under challenging conditions. With over 5,200 installations in more than 65 countries, the company delivers reliable water treatment solutions tailored to diverse industries such as municipalities, food and beverage, biopharma, and aquaculture. Atlantium is recognized by regulatory bodies such as the EPA, FDA, PMO, and NVI, emphasizing its commitment to providing validated water quality solutions globally.

Role Description

This is a full-time on-site role in Israel for a Global Technical Service Lead at Atlantium Technologies. The role involves overseeing the technical service team, managing global service operations, and ensuring high-quality and efficient support to clients. Responsibilities include leading technical issue resolution, developing maintenance protocols, providing on-site support for system installations, and contributing to service strategies to meet customer needs. Collaboration with cross-functional teams and ensuring compliance with operational and service standards are integral parts of the role.

Qualifications

• Technical expertise in engineering-related fields relevant to water treatment, disinfection systems, or similar technologies
• Proven leadership skills to manage and oversee operational teams effectively
• Excellent problem-solving, analytical, and troubleshooting capabilities for addressing technical issues
• Strong organizational and project management skills to ensure the seamless execution of service strategies
• Proficiency in communication and customer relationship management
• Experience in system installations, maintenance processes, or service leadership roles
• Ability to collaborate with cross-functional teams for continuous service enhancement
• Fluency in English and familiarity with SCADA systems or similar digital tools
• Bachelor’s degree in engineering or a related technical field; advanced degree or certifications are a plus
• Experience in water treatment or other industrial applications is highly desirable