Quality Assurance Engineer

A pioneering Digital Health startup that is revolutionizing the sensory experience by merging vision and hearing into a single, elegant wearable solution. The company develops sophisticated smart eyewear that integrates advanced hearing technology directly into the frames, addressing the needs of millions worldwide.

Recently acquired by a global industry leader, the company now serves as its primary technological innovation hub, combining a lean startup atmosphere with the powerful backing of a world-renowned parent company.

Located in Tel Aviv, the company operates a hybrid model with one day of remote work per week.

Role Overview-

• Playing a dual role that combines Software & Hardware QA with high-level Technical Support.
• Executing comprehensive tests on Consumer Electronics products across Mobile and Windows environments.
• Providing technical expertise and support to internal R&D teams, assisting with installations, troubleshooting, and system configurations.
• Serving as a focal point for customer-reported issues, performing deep-dive diagnostics, and managing the end-to-end resolution process in collaboration with the engineering teams.
• Ensuring the highest quality standards for a life-enhancing product used by global audiences.

Requirements-

• 2 years of professional experience in Software and Hardware QA
• Proven experience in testing Mobile and Windows-based environments.
• Strong technical diagnostic skills and the ability to troubleshoot complex, multi-layered systems.
• Excellent communication and interpersonal skills – the role involves close collaboration with internal teams and external stakeholders.
• High level of independence, detail-oriented, and a strong sense of ownership over the "bug lifecycle."
• Fluent English (written and verbal) – Mandatory.