Help Desk Specialist

We’re Hiring: Help Desk Specialist

In this role, you will be the "go-to" person for technical solutions, supporting our internal users and external vendors to ensure our operations run smoothly and efficiently.

What will you do?

• Provide technical support for internal employees and external global vendors.
• Troubleshoot and resolve complex hardware and software issues.
• Manage and maintain IT systems to ensure seamless business continuity.

What are we looking for?

• Technical Expertise: Deep knowledge of Windows Operating Systems (Must).
• Hands-on Experience: Proven experience with Active Directory (AD), Office Suite, Exchange, Terminal Server, and remote control tools.
• Languages: High level of English – Must.
• Mindset: A true team player with high service awareness, reliability, and the ability to multitask.
• Education: Relevant IT courses/certifications – a significant advantage.