Delivery Manager

We are seeking a seasoned Deparment Manager with expertise in delivery

This role includes leading and managing Department of Salesforce projects—both implementation and maintenance—from requirements analysis, planning, and progress tracking to project delivery. The position involves responsibility for meeting goals, scheduling, budgeting, and ensuring project quality.

What You’ll Do

• Deliver software solutions on time, within scope, on budget, and with exceptional quality, leveraging Agile methodologies to meet customer satisfaction as outlined in the SOW.
• Oversee and actively participate in release and environment deployment processes.
• Manage tight timelines, ensuring team motivation to meet and exceed project deadlines.
• Lead the full project lifecycle, including analysis, design, development, testing, implementation, and integration.
• Handle project scheduling, resource planning, budget tracking, and time management.
• Collaborate closely with customers and project teams to define requirements, identify gaps, and translate them into actionable user stories.
• Simultaneously manage multiple projects, facilitate status meetings, and confidently present to diverse audiences.
• Proactively identify challenges, mediate conflicts, propose solutions, and drive implementation.
• Build and maintain strong relationships with stakeholders, ensuring a smooth and customer-centric delivery process.
• Provide leadership in a global setting, directly managing Team Leaders and matrix-managing multidisciplinary delivery teams.

What To Have For This Position

• At least 5 years of experience managing technological Salesforce projects in large organizations or for major clients.
• In-depth knowledge of Salesforce and its various modules.
• Strong communication skills and the ability to work with senior stakeholders.
• Experience working with additional systems and integrations—familiarity with ERP systems is an advantage.