Help Desk Specialist

We’re hiring – Help Desk Tier 1

A large and dynamic company located in the Shfela area (Bnei Ayish, near Gedera & Yavne) is looking for a Help Desk Support Representative to join its internal IT team.

This is an on-site role, providing first-line technical support to internal employees via phone and remote access.

Responsibilities

• Provide technical support to internal users (phone & remote)
• Troubleshoot Windows and Office 365 issues
• Manage users and permissions in Active Directory
• Support printers, scanners, and end-user equipment
• Document issues and solutions in the ticketing system

Requirements

• At least 1 year of experience in Help Desk / IT Support (relevant military experience accepted)
• Strong knowledge of Windows, Office 365, and Active Directory
• Experience with remote support tools
• Experience supporting printers, scanners, and end-user devices
• Car ownership is required (the office is not accessible by public transportation)

If you’re looking to grow your IT career in a professional and supportive environment, we’d love to hear from you.

Send your CV or reach out for more details