LiveOps Operations Manager

Bring It On is creating the next generation of skill games.

We deliver games that people enjoy for many years while earning money by playing excellently!

Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities.

At Bring It On, everyone has a seat at the table. We value autonomy, impact, and smart decision-making. You’ll have a huge impact on the monetization strategy, helping shape how players engage with our games and spend over time. You’ll work closely with product, data, and marketing teams to ensure our monetization approach supports long-term engagement, fairness, and revenue growth.

Team members come with vast experience and will be among the most positive, professional, engaged, and fun people you’ve worked with. They will expect to find the same in you.

Are you ready to create awesomeness?

About the Role

We are looking for a LiveOps Operations Specialist to run the day-to-day execution of events, promotions, and VIP operations across our skill-based games. You will be responsible for launching LiveOps content accurately and on time, monitoring performance and player impact, coordinating with cross-functional teams, and ensuring a smooth operational rhythm.

Responsibilities

● Execute the LiveOps calendar: configure, launch, and retire events, tournaments, promotions, and offers according to schedule.

● Maintain operational checklists and release processes (QA validation, go/no-go checks, rollback plans, stakeholder approvals).

● Monitor live performance (revenue, conversion, participation, retention guardrails) and flag anomalies quickly.

● Coordinate with Product, Economy, Support, and Engineering to resolve live issues and communicate status clearly.

● Run VIP operations: eligibility lists, reward fulfillment, tier updates, and event-specific targeting (as defined by strategy owners).

● Own player-facing operational accuracy: timing, pricing, rewards, and segmentation rules.

● Produce post-event summaries: what ran, what happened, issues encountered, recommendations for next iteration.

● Maintain LiveOps documentation: calendars, configurations, templates, and incident logs.

Requirements

● 2+ years in LiveOps, game operations, CRM operations, or similar roles in gaming or consumer apps.

● Strong operational discipline: detail-oriented, reliable execution, able to follow and improve processes.

● Highly proficient working with dashboards and spreadsheets (Excel / Google Sheets).

● Ability to operate in a fast-paced environment and handle concurrent launches.

● Clear communication in English (written and verbal).

Extra Points

● Experience with skill-based or real-money games.

● Familiarity with CRM / LiveOps tools, segmentation, and targeting.

● Experience working with BI tools (Looker, Tableau, Amazon QuickSuite, or similar).