Operations Manager

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

Operations Manager

About The Role

Ready to lead a high-energy team delivering unforgettable experiences in the Life Sciences world? In this role, you'll guide project managers and coordinators, wow clients with seamless service, and keep big programs running like clockwork. You’ll be the go-to problem solver, mentor, and relationship-builder—both with your team and our amazing clients. If you love working with people, making things happen, and seeing your plans come to life, this is for you!

You're Good At

• Leading and motivating teams to hit goals and exceed expectations
• Mastering the art of project and program management
• Building and maintaining strong client relationships
• Turning problems into solutions—quickly and effectively
• Managing budgets with a sharp eye for detail
  
  

You Might Also Have

• Experience working in the pharmaceutical or life sciences industry
• A knack for negotiating and collaborating with vendors
• Skill in forecasting staffing needs and organizing resources
• Proficiency with Microsoft Office and meeting management tools
• The ability to travel and be hands-on at events when needed
  
  

You Should Know

• This role is fully virtual, operating on Eastern or Central Standard Time
• This role requires up to 25% travel annually
  
  

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager is between $75,000 - $85,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.