Field Service Engineer

Company Description

Roboteam is a leading defense robotics company dedicated to innovation and real-world impact. We develop advanced robotic technologies that enhance national security and save lives on the battlefield. Combining a dynamic startup environment with a mission-driven approach, we foster teamwork and contribute to global safety. We are seeking a skilled and mission-driven Field Support Representative to join our customer-facing technical team. This role is critical to ensuring the operational excellence of our robotic systems in the field and providing unmatched support to our global defense partners.

Key Responsibilities:

• Execute on-site installation, training, and maintenance of complex robotic systems

• Troubleshoot and resolve hardware and software issues under field conditions, including electromechanical diagnostics.

• Conduct system testing, calibration, and configuration.

• Provide user training and operational support for deployed units

• Maintain clear service documentation and technical reporting.

• Support product evaluations, demos, and customer field trials.

• Act as a technical liaison between customers and engineering teams, providing technical feedback for system improvement.

• Build long-term trust with end-users and military stakeholders.

Qualifications:

• 2+ years in technical field support, preferably in defense or robotics.

• Proven troubleshooting skills with complex electromechanical systems.

• Engineering degree (Electrical, Electronics, Mechanical, Mechatronics) or equivalent practical experience.

• Alternatively: Advanced technical training (Technician/Practical Engineer) with substantial hands-on experience.

• Capable of operating independently in high-pressure environments.

• Strong technical comprehension and ability to interpret specifications.

• Excellent communication and interpersonal skills.

• Familiarity with military UGV, UAV, and remotely operated systems (preferred)

• Fluency in English; additional languages are a plus.

• C level driver license – advantage.

Our Office Is Located at: Aharon Bart Street 22, Petah Tikva.

www.roboteam.com