QA & Support

About the Role

We are looking for a QA & Support professional to join the product and development teams and be responsible for product quality, with a strong focus on internal QA, alongside providing occasional technical support to customers.

Responsibilities

• Perform internal manual QA testing for a data-driven SaaS product
• Validate data accuracy, business logic, and overall system quality
• Write and execute SQL queries for testing and data validation purposes
• Identify, document, and track issues in collaboration with the development team
• Provide occasional technical support to customers, including issue analysis and escalation
• Work closely with product and development teams to improve system quality and stability
• Participate in defining test scenarios and improving QA processes

Requirements

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field
• At least 1 year of experience in a QA role or similar technical role with data-oriented focus
• Strong SQL skills and ability to write queries as part of daily work
• Solid technical understanding and ability to work with complex systems
• Strong attention to detail, analytical thinking, and problem-solving skills
• Ability to work independently in a fast-paced startup environment