עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

הגשת מועמדות

Operations Specialist

Helfy

הגשת מועמדות

Helfy

הרצליה

Operations Specialist

Helfy

הגשת מועמדות

Helfy

הרצליה
11,000-17,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

Description

We are hiring a Operations specialist to lead our European operations, drive logistical excellence, and ensure seamless experiences for partners and patients while scaling our global impact.

Responsibilities

Ensure efficient onboarding and support of doctors and pharmacy partners across Europe
Oversee pharmaceutical logistics, including inventory management, deliveries, issue resolution, and vendor communication
Manage operational readiness and coordination for external collaborations (e.g., Uber)
Work closely with Customer Support to monitor feedback and proactively resolve service-related issues
Identify and improve processes to ensure seamless end-to-end experiences for patients
Collaborate with product managers and developers to build tools, dashboards, and workflows
Analyze the root causes of issues, including returned products, stock shortages, and delays
Drive initiatives to improve partner satisfaction and operational KPIs

Requirements

2-5 years of experience in Operations roles within a global B2C company
Proven track record in managing operations
Strong background in working with multiple stakeholders and cross-functional teams
Solid understanding of logistics processes and partner management
Experience in implementing automations in customer support processes
Hands-on experience with chatbots, including daily operations, analysis, and process improvement
Mandatory: Fluent in English and German