Application Support Specialist

Company Description

PocketLink Ltd. is a software development company located in Netanya, specializing in building supply chain software solutions. With the use of four leading solutions, PocketLink empowers the supply chain giving companies complete control over their supply chain services.

Role Description

PocketLink is looking for an Application Support Specialist to join our team in Netanya.

This is a full-time on-site role.

The Application Support Specialist will be responsible for troubleshooting and providing technical support for our software solutions.

Qualifications

• Analytical and problem-solving skills
• Excellent communication skills
• Experience in application or technical support
• Ability to troubleshoot and resolve issues in a timely manner
• Proven knowledge of SQL. Writing scripts and procedures



Other skills and qualifications that would be beneficial include:

• Experience in supply chain management or logistics
• Experience working with Cloud solutions
• Bachelor's degree in Computer Science, Information Systems, or related field