Account Manager

About Us

Linnovate Technologies is a leading open-source innovation company based in Bnei Brak. Since 2006, we’ve been delivering advanced software solutions to enterprises, driven by our philosophy of empowerment through open-source collaboration. We pride ourselves on combining cutting-edge technologies with a customer-centric approach across all projects.

Role Description

We are seeking a part-time (50%) Account Manager to join our team in a hybrid role, located in our office in Bnei Brak.

In this position, you will be the primary point of contact for our customers, ensuring smooth communication, expectations management, and high-quality service delivery. You will focus on relationship ownership, project oversight from the customer side, and ensuring all internal stakeholders are aligned with client needs.

This role requires a security clearance ("sivug"), which will be initiated by us.

Key Responsibilities

• Serve as the main liaison between clients and internal teams
• Manage customer expectations, timelines, and deliverables
• Monitor ongoing project progress and escalate issues when needed
• Conduct follow-ups, ensure customer satisfaction, and drive retention
• Coordinate internally to ensure commitments are met
• Handle basic reporting, documentation, and administrative follow-up
• Identify opportunities for account growth or process improvements

Qualifications

• 2 years of experience in account management or customer-facing roles — must
• Experience working in a software house or tech environment — advantage
• Strong organizational skills and ability to multitask under pressure — must
• Excellent communication skills and client-facing professionalism — must
• Fluent in Hebrew and English, both spoken and written
• Problem-solving mindset, proactive attitude, and a people-oriented approach
• Relevant academic degree or professional certificate
• A true team player with the ability to “move mountains” when needed
  

What We Offer

• Direct impact on customer satisfaction and business success
• Opportunity to work with diverse clients on innovative projects
• Flexible hybrid work model
• Supportive, collaborative, and mission-driven culture