Administrative Support Assistant 2

Job Description

Join Our Mission – Be the Backbone of Progress

Are you ready to make a meaningful impact behind the scenes in Iowa’s correctional system? As an Administrative Support Assistant 2 at the Burlington Office in District 8, you’ll play a vital role in keeping our operations running smoothly. This position is perfect for detail-oriented professionals who thrive in fast-paced environments, enjoy organizing information, and want to support a mission-driven team making a difference every day.

What You'll Do

As an Administrative Support Assistant 2, you'll perform a variety of moderately complex administrative and clerical support tasks that ensure efficiency and accuracy across departments. Key responsibilities include:

• Entering and validating data in databases and internal systems
• Managing communications and mail flow
• Preparing, proofreading, and formatting reports, correspondence, and official documents
• Supporting document management across both physical and digital filing systems
• Assisting with office supply ordering
  
  

You’ll also support internal teams by providing timely information, handling sensitive data with discretion, and improving operational workflows.

What We're Looking For

We’re seeking someone who has:

• Strong attention to detail, organizational skills, and the ability to multitask
• Effective communication skills—both written and verbal
• Familiarity with Microsoft Office, data entry, and modern office systems
• A customer service mindset with a team-first attitude
• The ability to handle confidential information with professionalism
  
  

Why Join Us?

Working for the Iowa Department of Corrections means more than just a paycheck. You’ll gain:

• Great benefits including health, dental, vision, and retirement plans
• Work-life balance with paid holidays, generous leave policies, and flexible schedules
• Opportunities to grow with a supportive team and career advancement paths
• A meaningful mission—your work will directly support public safety and community rehabilitation
  
  

Take the next step in your career while helping Iowa’s correctional system function at its best. Apply today to join our dedicated team.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
  
  

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.