Customer Success Manager

LSports is a world-leading sports data provider, trusted by sportsbooks worldwide to deliver real-time data with unmatched accuracy and reliability. With technology that drives smarter trading and deeper engagement, we empower bookmakers to grow, innovate, and stay ahead of the game.

If you’re passionate about sports and technology and want to make your mark in a fast-moving industry, don't miss this chance! Step onto the field with us and help build the future of sports data – We are looking for a talented Customer Success Manager.

What You’ll Do

• :Building overall relationships with assigned customers through increasing product usage, ensuring retention and long-term customer success
• .Working with internal teams to manage technical use cases for your customers
• .Assist your customers in deriving the best performances from our product by providing a full comprehensive training about our products and get the customers’ feedback
• .Delivering internal and external quarterly reviews for each customer according to their requirements and usag
• ePartnering with the Sales team to deliver impactful customer insights that help drive expansions and retention

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Requiremen

• ts3+ years of CSM experience in a B2B SaaS company, working with global customer
• s.Experience working for a sports-related product compan
• y.Sport-oriented with knowledge of various sports terms and rule
• s.Native or mother-tongue level Englis
• h.Excellent customer service skill
• s.Strong troubleshooting and critical thinking skill
• s.Ability to work under pressur
• e.Independent, self-motivated, and dedicate
• d.Willingness to work on-site in Ashkelon once a wee

k.
Life at LSpo

rtsWe’re honest with each other and open to new ideas. We challenge ourselves to excel, knowing that good relationships never come at the expense of professionalism. We’re dynamic, always growing and improving to stay on t

op.Come join a team that’s all about winning together, with integrity and hea

rt.
All the Extras You Des

• erveHealth insur
• anceProfessional development with skills-based cou
• rsesHybrid work model (Wallaba
• lla)C
• ibusBirthday day
• offAccess to ‘Group Hug’ plat
• formFun company and team social ev
• entsDog-friendly Of
• ficeKids Summer