Account Manager

At Oversee, we are reimagining how corporate travel is managed.

Our cutting-edge technology and machine learning solutions replace the outdated, manual processes that slow companies down; unlocking cost savings, efficiency, and smarter decisions.

We bring together travel analytics and actionable insights, giving global enterprises a clear view of their spend and the tools to continuously improve their programs.

We provide air and hotel reshopping solutions for Travel Management Companies (TMCs) and recently launched AgentSee, an AI-powered productivity tool designed to help TMC agents work smarter and faster. AgentSee automates manual tasks like processing traveler emails, booking flights, and managing travel arrangements; enabling TMCs to reduce costs and improve service quality.

If you are looking for a dynamic, fast-paced, and positive environment and want to help solve a $17B global problem, Oversee is the place to build, grow, and make an impact.

We're growing fast, with exponential YoY revenue growth and partnerships with many of the world's largest Fortune 500 companies.

Why join us?

As an Account Manager, you'll own strategic relationships with global corporations and TMC partners - driving adoption, expansion, and measurable value across our products. This isn't classic "maintenance." You'll lead post-sale outcomes end-to-end: onboarding to steady state, market and product expansion, renewals, and executive business reviews.

If you thrive in fast-moving environments, love data-driven storytelling, and want your work to directly move NRR and growth, this is your seat at the table.

Come shape the future of business travel with us!

What you'll do:

• Own and grow a portfolio of corporate and TMC partner accounts - ensuring retention, adoption, satisfaction, and measurable ROI across our travel optimization products;
• Lead post-sale relationships end-to-end: guide onboarding, drive steady-state adoption, and manage renewals with a focus on value realization;
• Expand revenue through upsell and cross-sell motions (Hotel Reshopping, AgentSee, Analytics) that increase savings and engagement;
• Run business reviews (QBRs) and maintain a disciplined client cadence;
• Ensure commercial and operational excellence: manage contracts, renewals, billing, and escalations while maintaining timely communication and accuracy;
• Partner cross-functionally with Sales, Product, and Operations to deliver a seamless client experience and resolve issues quickly;
• Track performance and opportunities in Salesforce - maintaining hygiene and reporting on activation, adoption, and expansion pipelines;
• Represent the customer's voice internally, surfacing feedback and opportunities that influence product roadmaps and process improvements
  
  

• 5+ years of Account Management experience in B2B environments, ideally managing enterprise or global clients
• Proven track record managing channel or partnership accounts (TMCs, agencies, or similar ecosystems) and driving adoption across multiple stakeholders
• Commercially minded - comfortable discussing value, expansion, and renewals, not just maintaining relationships
• Fluent in data and storytelling - you translate insights into clear actions that drive measurable impact and customer growth
• Thrive in fast-paced, high-growth environments where priorities evolve and autonomy is valued
• Operationally excellent - highly organized, detail-oriented, and consistent in managing contracts, billing, and escalations
• Experienced with Salesforce or similar CRMs; familiarity with MEDDPICC or other structured sales methodologies is a strong plus
• Outcomes focused is a priority