Junior RTB Customer Success Manager

We’re looking for an energetic RTB CSM, a highly motivated, self-starter who is passionate about the AdTech ecosystem and is eager to grow and shape our strategy and future. Come and join our leading, technological Programmatic team!

Great opportunity to join one of our most technological and dynamic departments!

Responsibilities:

● Serve as the primary point of contact for Mars’s Supply and Demand partners.

● Ensure Mars exceeds partner expectations through regular check-ins and relationship management.

● Conduct performance analyses, providing insights to optimize campaigns.

● Manage cross-functional projects with internal teams to ensure smooth execution.

● Act as a programmatic specialist, advising partners on industry trends and best practices.

● Attend industry events to stay updated and strengthen relationships.

● Monitor and report on key performance indicators (KPIs) to meet or exceed targets.

● Proactively identify opportunities to grow partnerships and drive revenue.

Requirements:

● Strong attention to detail and thoroughness

● Excellent English communication skills, both written and spoken (mother tongue level preferred)

● Strong presentation skills and experience working with Excel

● Ability to work effectively and collaboratively within a team setting

● Technological degree - Advantage.

● Experience in programmatic monetization - Advantage.

● Programmatic basic knowledge and relevant industry trends - Advantage

● Familiarity with advanced AI tools and the evolving world of AI agents.

CVs to: [email protected]