Operations & Administration Manager

We are looking exclusively for a highly experienced Operations Manager with proven hands-on management of complex, large-scale organizations.

This role is not junior, not entry-level, and not suitable for candidates without extensive operational leadership experience.

Mandatory Requirements – Please apply only if all are met

• Minimum 5 years of hands-on operational & administrative management experience
• in an organization of 200+ employees
• Proven responsibility for end-to-end operations, including:
• Facilities & maintenance management
• Office operations & infrastructure
• Ongoing administration and operational execution
• Employee welfare, benefits, and internal services
• Direct management of administrative teams / secretarial staff, including:
• Daily task management
• Prioritization and supervision of ongoing operational work
• Hands-on involvement in the day-to-day reality (not only strategy)
• Experience working with vendors, suppliers, contracts, and service providers
• Strong operational ownership mindset – execution-oriented, detail-driven, and accountable

Candidates without real, proven experience managing both operations AND administration at scale will not be considered.

Role Overview

This is a senior operational leadership role, responsible for ensuring smooth, efficient, and high-standard organizational operations across all internal services.

The position combines:

• Operational ownership
• Administrative leadership
• Infrastructure & facilities management
• Employee welfare & service experience
• Cross-functional collaboration

Key Responsibilities

• Full ownership of the organization’s operational and administrative function
• Manage facilities, maintenance, safety, and infrastructure
• Lead and manage administrative / secretarial teams on a daily basis
• Manage vendors, contracts, insurance, and external service providers
• Plan and execute employee welfare programs and company events
• Drive operational efficiency, standards, and continuous improvement
• Manage operational budgets, cost control, and optimization
• Provide fast, professional, hands-on responses to ongoing operational needs
• Work closely with management and cross-functional stakeholders

Important Note

This role requires real operational depth, maturity, and scale experience.

If you have not managed both operations and administration in an organization of 200+ employees, this position is not a fit.