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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Customer Success Manager - Temporary Position

Global-e

פתח תקווה

Customer Success Manager - Temporary Position

Global-e

פתח תקווה
היברידית
12,000-18,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

We are looking for a driven, ambitious, and results-oriented Customer Success Manager to join our fast-growing team at Global-e.

In this role, you will serve as a trusted advisor to our customers - using data, strategic insights, and market trends to optimize performance, drive growth, enhance the end-consumer shopping experience, and maximize revenue.

This is a temporary position with a Monday–Friday workweek.

Responsibilities

Analyze and monitor the performance of international customers across multiple KPIs.
Prepare periodic performance reports with clear insights and actionable recommendations.
Identify growth opportunities based on data, trends, and business logic.
Advise customers on best practices, optimizing both strategic and operational decision-making.
Develop scalable methods for monitoring and improving client performance across multiple accounts.
Collaborate closely with Support, Product, and Sales to represent customer needs and influence product enhancements.
Manage renewals, expansions, and long-term customer value to ensure ongoing success and retention.

Requirements:

2-4 years of experience in a client-facing role (CSM, Account Management, Consulting, or similar).
English - native level (spoken and written).
Proven ability to manage, prioritize, and execute across multiple parallel projects.
Experience delivering customer-centric solutions based on business needs.
Experience with BI tools - advantage.
BA/BSc degree required; MBA – advantage.
Strong analytical and problem solving skills.
Excellent communication, interpersonal, negotiation, and presentation abilities.
Team player with service orientation and strong business acumen.