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Help Desk Technician-5490

entrypoint

חולון

Help Desk Technician-5490

entrypoint

חולון
9,000-13,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

Help Desk Technician – IT Integration Department

Location: Holon

Employment Type: Full-time | Sunday–Thursday

Job Description:

Provide internal technical support to company employees.
Handle hardware, software, and network-related issues.
Install and configure operating systems, applications, and end-user devices.
Manage users and permissions in Active Directory.
Work with ticketing systems: logging, tracking, and documenting incidents and tasks.
Perform remote troubleshooting and issue resolution.
Maintain computing equipment, printers, and peripheral devices.

Requirements (Must-Have):

High-level English (reading, writing, and speaking).
Proven experience in technical support within a large organization – must.
Strong knowledge of Windows 10/11 operating systems.
Proficiency in Office 2016 / Microsoft 365.
Knowledge of networking: TCP/IP, DNS, DHCP, communication equipment, and cabling.
User management in Active Directory, including Group Policy.
Knowledge of CMD commands and writing Batch Files.
Experience with remote access tools, data backup, and recovery.
Basic knowledge of information security and antivirus tools.
Familiarity with laptops and desktops – installation and troubleshooting.
Understanding of IP phones and configuration.
Experience with cloud environments (Azure, Intune).

Personal Skills: