Tech Training Development Specialist

Job Description

The Global Product Training Development team, part of the Global Customer Success function, is responsible for leading the design and execution of global product training development strategy by creating and developing global product training materials for both internal and external audiences, including end customers and distributors. The team supports the entire portfolio of technology solutions across multiple livestock species.

We are currently seeking a Product Training Developer to join our team. This role involves designing and developing training materials and tools for product functionality and technical training, which will be used by internal sales personnel, distributors, and customers.

As a Product Training Developer, you will work closely with internal key stakeholders and product subject matter experts to create effective training resources.

Duties & Responsibilities

• Perform role-based product training needs analysis and suggest an end-to-end training plan and outline for training deliverables.
• Develop content for training and knowledge resources to be used by after-sales personnel, distributors, and end-users including storyboards, and scripts for product functionality and technical training.
• Lead Update and maintain existing training materials to ensure they consistently align with business needs
• Lead building and maintaining training repository for internal team members and dealers.
• Participate in overall training initiatives and contribute to the growth and improvement of existing training content associated with our products and processes.
• Lead the deployment of digital training tools.
• Collaborate with internal and external subject matter experts across cross functional teams in multiple time zones to gain technical expertise and understand business needs for effective training development.
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Requirements

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Excellent organizational and time management skills, with the ability to thrive in a dynamic, ever-changing time-zone-based environment.

A proactive, team-oriented attitude with superb interpersonal communication skills.

Exceptional written and oral communication skills in English, combined with strong presentation abilities

An understanding of Adult Learning Theory and Instructional Design principles is an asset

A bachelor’s degree or equivalent, focusing on Instructional Design, Writing, Social Sciences (including Education, Communications, Business, Psychology, Sociology), or a related field.

Professional Experience

1-2 years of experience in developing training materials - Proficiency in designing impactful and engaging training deliverables.

Experience with classic training development tools - Experience with AI tools, Articulate 360, and LMS – would be considered an advantage

Experience working within a global organization would be considered an advantage.

Required Skills

Accountability, Accountability, Animal Breeding, Communication, Customer Satisfaction Surveys, Customer Service Communication, Data Analysis, Digital Training, Field Sales Support, Industrial Maintenance, Livestock Production, Management Process, Neuropsychology, Oral Communications, Order Processing, Promotional Activities, Quota Management, Report Preparation, Sales Data Management, Sales Quotes, Social Psychology, Sociology, Sociology of Culture, Stakeholder Relationship Management, Storyboards {+ 4 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

11/5/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R370257