Customer Success Manager

BrandShield is growing and looking for an Junior Customer Success manager to join our talented team!

Who are you?

A Lawyer after an internship (or a law degree) , with excellent English and the ability to work in a customer-facing team.

Essential Roles and Responsibilities

• Working with leading international companies
• Analysis of violations in the field of trademarks and intellectual property
• Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.
• Preparation of customized reports
• Analysis enforcement results and follow-up over time

Requirements:

• A Lawyer after an internship (or a law degree)
• A lawyer with experience in trademarks and intellectual property- an advantage
• Fluent English
• Outstanding verbal and written communication skills
• The initiative, intelligence, integrity
• Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking
• Self-starter results-oriented, and coachable
• Thorough and professional follow-up skills
• High-level information and search capabilities
• Ability to analyze writing and drafting documents in English
• Experience in web and office applications - a must